FAQ

SHIPPING AND RETURNS

Orders are shipped within 24 hours.

We offer FREE Expedited Shipping all over UAE

Delivery Time-Frame:
All Over UAE: Next day
Remote Areas (All Over UAE): 2-3 Days

*For more information Click Here

For local orders in UAE all prices are inclusive,
So you don't have to pay anything extra.

Yes, you do we are very confident with the quality of our product so we provide 1 year warranty from the date of purchase against all manufacturing defects and a lifetime support through any of our social channel.

We here are absolutely sure that you will love your glasses but we understand the concern so we provide hassle free 14 days return.

For starting a refund email us at hello@inorva.com and we will get right on to it.
Or just mail us if you have any doubt, Isn't the right fit or simply to find the right pair for you believe us we are more than happy to help.

For exchanges please follow the return process and place the new order.

Note: A refund will only be processed if the product is unused and in its original packaging. for any damages a amount will be deducted from the total order value.

Once we receive the item and it passes our inspection,
The refund will be issued within 7 days.

Yes, We provide COD service locally for Dubai, Sharjah and Ajman

Once we receive your item(s) we will mail you asking for bank details in which the refund will be processed.

It may take 3-5 days for refunds to be posted on COD purchases.
In case you don't have a bank account we can arrange cash refund.

You sure can

If the item is yet to be shipped a full return will be processed.
If the item is shipped the return will be processed minus the shipping cost (If Any).

You sure can once your order is dispatched we will email you with the confirmation along with link to tracking page.

TECHNICAL

You can use the cleaning cloth provided with the product or any cloth of the same to remove moisture or smudge.

For more extensive cleaning use water with soap or a regular dish liquid with out alcohol and wipe it with the cloth provided or any cloth similar to it.

YOU make it unique by styling it with your uniqueness.

Apart of that some of the features which makes us stand out includes.

● Best in class CR39 Blue cut lenses to protect your eyes.
● Additional coatings to give you the peace of mind you deserve.
● Flexible TR90 frames that adjusts to any face shapes and sizes.
● The best fashionable glasses as it gets.
● 24/7 Support to build a community.
● Premium packaging so even if you Gift - Gift it in style.

We understand how important a good fit is you can head over to size guide where we have detailed explanation on face shapes and which collection to choose from according to your face shapes and size.

Additionally you can find size fit in mm on all product pages.

If you still have doubts you can always reach us at hello@inorva.com or message us on our social @helloinorva we are more than happy to help.

We do not want to discourage you with virtual fit instead we provide 14 days hassle free money back guarantee this way you can be as sure as you want.

We do not run any affiliate program as of now but you can always reach us out for collaboration at our social @helloinorva or email us at hello@inorva.com.

We take many steps to ensure that your data is secure and not even read or kept by us. We use industry standard checkout process, additional SSL layer of security and strict policy with data of our customers.

We do not share your information with any third party in any circumstances read our privacy policy for more details.

FAST FASHION

Our fast fashion is a unique selection of sunglasses where we have limited choice on collection for you - to not be overwhelmed yet enjoy the latest and greatest.

It comes in three collection men, women and uni this way you don't have to look around for the latest sunglass trend.

All our sunglasses are professionally designed to fit 98% of all face shapes in all category.

Additionally you can find size fit in mm on all product pages.

We truly believe here that it is YOU who makes it unique.

All our Fast Fashion sunglasses are uniquely designed with trend, comfort and protection in mind and comes with 100% UV400 Protection

Our teams marvelous craftsmanship is an aww to viewer.

Need additional help Contact Us